Newsletter

 

American Express Benefits

 

Representative Excellence Award

 

Follow us on Facebook

 

ARC Accredited Agency

 

 

 

 

 

 

 

 

 

 

About your Viking River Cruise

Just booked?

Thank you for reserving your next Viking River Cruises journey. Here is a step-by-step guide to help you get ready for your river cruise or cruisetour:

Step 1 - Download your pre-trip information kit
You will soon receive an email version of this document, which is full of useful information, but you can download it right now by clicking this link. We recommend that you read it carefully and keep it handy as you prepare for your trip.

Step 2 – Purchase travel protection coverage, if you haven’t already
We strongly recommend travel protection coverage; emergencies sometimes arise, and you will want to protect your travel investment! Click here for more information about comprehensive coverage available through Springdale Travel, which should be purchased with your initial deposit and before final payment to ensure maximum benefits.

Step 3 – Make sure your passport is up to date
Your passport’s expiration date must be at least six months after your return from your trip; if it is not, you must renew your passport. You will need a valid, up-to-date passport for each person in your party in order to accomplish the next two steps.

Step 4 – Complete your Passenger Information Form
You must complete a passenger information form, or PIF, for each passenger in your party. We use this information to create all your travel documents, airline reservations and so forth, and to make sure you receive the information and documents you need in a timely manner. Due to TSA airline security measures, your passport name must match your airline ticket name exactly, and you will need to provide your date of birth as well. Make sure to give us an emergency contact who will not be traveling with you, just in case.

Step 5 – Arrange for any needed visas
If you are traveling with us to China, Russia, Egypt, Jordan or Southeast Asia, you will need a visa. You will need to have a valid passport as discussed above before you make these arrangements. If you would like to find out if a Travel Visa is required for your destination, please click this link for more information.

Step 6 – Consider a pre- or post-cruise land extension
Maximize the value of your overseas flight and enjoy additional days to explore your river cruise embarkation or disembarkation city—or see a new destination altogether, like Hong Kong, Istanbul or Helsinki. A pre-extension is a great way to relax after a long flight and get accustomed to the time zone. Select your itinerary to see which pre- and/or post-trip destinations are available to you, or give us a call to learn more.

Step 7 – Purchase any needed transfers or extras
If you are making your air arrangements through Viking with no deviation in arrival or departure date, your airport-to-ship/hotel and ship/hotel-to-airport transfers are included. If you are making your own air arrangements, you may purchase transfers from Viking—please contact your Springdale Travel agent for more information on this.

Step 8 – Receive travel documents from your agent
Your Springdale Travel agent will give you a call when your travel documents are ready.

Step 9 – Have a fabulous trip!
Relax and enjoy yourself on your once-in-a-lifetime Viking journey.

We're here to help! Please give us a call or send an email if you need personal assistance.